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Cancellation and Refund Policy

General

1. If you place an order electronically via the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. The buyers are subject to the provisions of the Consumer Protection Law No.6502 and the Distance Contracts Regulation (RG: 27.11.2014 / 29188) and other applicable laws regarding the sale and delivery of the purchased product.

3. Shipping charges, which are the shipping costs of the product, will be paid by the buyers.

4. Each product purchased is delivered to the person and / or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

5. The purchased product must be delivered in full and in accordance with the qualifications specified in the order and with documents such as warranty certificate and user manual, if any.

6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days too.

IF THE PURCHASED PRODUCT IS NOT PAID FOR

7. If the buyer does not pay the purchased product price or cancels in the bank records, the Seller's obligation to deliver the product expires.

PURCHASES MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:

8. After the product is delivered, if it is determined that the credit card that the buyer has paid was used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the buyer must return the contracted product to the SELLER within 3 days, with the shipping expense owned by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED DURING THE TIME FOR UNFORCEEDABLE REASONS:

9. If there is a force majeure that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer can cancel the order, replace the product with a similar product or may request delay of delivery until obstacle is gone. If the buyer cancels the order; If the payment was made in cash, this fee shall be paid to him within 14 days of cancellation with the cash. If the buyer made the payment by credit card and cancels, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.

THE BUYER'S OBLIGATION TO CHECK THE PRODUCT:

10. The buyer will inspect the contractual goods / service before receiving it; crushed, broken, torn packaging, etc. will not receive the damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed to be undamaged and intact. BUYER must protect the goods / services carefully after delivery. If the right of withdrawal is to be used, the goods / services should not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL:

11. RECEIVER; the date of delivery of the purchased product to himself or to the person / organization at the address indicated within 14 (fourteen) days, provided that the SELLER is notified via the following contact information by refusing the property without any legal or criminal liability and without any justification can use the right to withdraw from the contract.

CONTACT INFORMATION FOR THE SELLER'S RIGHT TO WITHDRAWAL
12.

COMPANY NAME / TITLE: EFECAN Servis Ekipmanları Boya Kabinleri San.ve Tic.Ltd.Şti.
ADDRES: Kemalpaşa Organize San.Böl.Mah.İzmir Cad.No:89 Kemalpaşa/İZMİR
E-MAIL: magaza@efecanser.com
PHONE: +90(232) 461 87 71
FAX: +90(232) 461 87 90

TERM OF WITHDRAWAL RIGHT:

13. If the buyer purchases a service, this 14-day period is from the date the contract is signed. Before the right of withdrawal expires, the service started with the approval of the consumer Right of withdrawal cannot be used in service contracts.

14. Expenses arising from the use of the right of withdrawal belong to the SELLER.

15. In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal cannot be exercised" set forth in this contract.

USE OF WITHDRAWAL RIGHT:

16. The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.)

17. Return form, with the box, packaging and standard accessories, if any, of the products to be returned It must be delivered complete and undamaged.

REFUND CONDITIONS:

18. SELLER, within 10 days from the receipt of the withdrawal notice, to return the total amount and the documents that put the BUYER under debt to the BUYER and within 20 days is obliged to return the goods.

19. If there is a decrease in the value of the goods due to the BUYER's fault or the return If it becomes impossible, the BUYER is obliged to compensate the damages of the SELLER at the rate of its fault. However, within the period of the right of withdrawal the change or malfunctions that occurs due to the proper use of the good or product the BUYER is not responsible .

20. Due to the use of the right of withdrawal, the campaign limit amount arranged by the SELLER In case of falling below, the discount amount used within the scope of the campaign is canceled.

PRODUCTS THAT CANNOT BE USED OF WITHDRAWAL:

21. Prepared in line with the BUYER's request or clearly personal needs and to be sent back unsuitable, underwear bottoms, swimwear and bikini bottoms, makeup materials, disposable products, Goods that are in danger of deterioration or that are likely to expire, If the package is opened by the PURCHASER after the receipt, unsuitable products in terms of health and hygiene. products that mixed with other products after delivery and that are not possible segregated by nature products, except those provided under the subscription agreement, such as newspapers and magazines goods related to broadcasts, services performed instantly in electronic environment or instant delivery to the consumer purchased intangible goods, audio or video recordings, books, digital content, software programs, the BUYER of data recording and data storage devices, computer consumables, packaging If it is opened by the the BUYER, its return is not possible according to the Regulation. In addition, using the right of withdrawal regarding the services started with the consent of the consumer before the right of the withdrawal expiration, It is not possible according to regulation.

22. Cosmetics and personal care products, underwear, swimwear, bikinis, books, can be copied software and programs, DVD, VCD, CD and cassettes and stationery supplies (toner, cartridge, tape, etc.) In order to be returned, their packaging must be unopened, untested, intact and unused.

DEFAULT STATE AND LEGAL RESULTS:

23. If the BUYER defaults on the payment by credit card, the card owner will pay interest within the framework of the credit card agreement with the bank and be liable to the bank would be accepts, declares and undertakes. In this case, the relevant bank may apply for legal remedies; the costs to arise and can request the attorney's fee from the BUYER and under any circumstances if the BUYER goes into default due to its debt BUYER accepts that he will pay the loss and damage of the SELLER due to the delayed performance of the debt would.

PAYMENT AND DELIVERY:

24. You can make a Bank Transfer or EFT (Electronic Funds Transfer) to our bank account at İş Bankası (TL) TR 94 0006 4000 0013 4250 6982 69 Iban.

25. You can pay online with your credit cards, online single payment or You can take advantage of online installment opportunities. Online payments from your credit card at the end of your order the amount will be withdrawn.